American GMG Inc. (AGMG) understands the importance of quality products to the success of our customers and itself. We are therefore absolutely committed to providing quality products and services that meet or exceed our customer’s expectations. This commitment includes the goal of on-time delivery of defect-free products and services each time. In the event of a customer complaint, follow-up is on a timely and continual basis until the problem is resolved to our customer’s satisfaction.
Our quality management system is based on continuous improvement in all areas of our business, as well as the involvement of all employees at every level throughout the organization. Total quality management and an uncompromising commitment to the delivery of perfect products and the state-of-the art manufacturing processes at each step are our way of life.
We use a variety of tools and techniques aimed at achieving the highest quality! These include:
- Process capability studies
- Statistical process control and data collection
- Process mapping and analysis
- Defect identification and elimination
- Failure and root cause analysis
- Design of experiments
- Control charts and measurements
- Quality raw materials
Quality assurance is woven into our working practices and processes. It’s an intrinsic part of everything we do: from the moment we receive your initial inquiry to final delivery and after sales service. Your satisfaction is our goal of quality policy.